Measuring User Satisfaction in Website Usability by Considering Stress Level

نویسندگان

چکیده

Usability testing, part of the human-computer interaction problem, is a method commonly used to evaluate performance website interface. Today's study important. It now developed into UI UX (User Interface / User Experience). The interface can affect user satisfaction and principal factor in being liked by users meeting needs. When first developed, it be difficult for developer understand need that matches persona website. Therefore, this research important as an evaluation material websites are context provide satisfactory appearance according personas. This evaluates conducting usability test using ISO-9241 aspect getting average result 50,967, which categorized bad taken from all experiment. also prove psychological factors influence namely differences perceptions ratings between with normal (mild, moderate, severe, too severe) stress levels. Users levels will have better results than shows level 73,750, so reliable

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ژورنال

عنوان ژورنال: JOIV : International Journal on Informatics Visualization

سال: 2021

ISSN: ['2549-9610', '2549-9904']

DOI: https://doi.org/10.30630/joiv.5.3.512